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Future-Proofing Marks and Spencer Bromley: Full BMS Retrofit Delivers Long-Term Efficiency

Client Overview: Marks and Spencer

Marks and Spencer (M&S) is a renowned British retailer, offering a wide range of high-quality products including clothing, home goods, and food. Founded in 1884, M&S has grown into one of the UK’s largest and most respected department store chains, known for its commitment to quality and innovation. The M&S store in Bromley is part of this extensive network, serving thousands of customers every week.

Challenge

The Building Management System (BMS) at M&S Bromley had reached the end of its useful life, resulting in inefficiencies that could no longer meet the store’s modern energy and operational needs. The challenge was to replace the outdated system with a new generation BMS, ensuring that the store would operate more efficiently and be future-proofed for the years to come. This required a full retrofit, with careful attention to ensuring minimal disruption to store operations during the process.

Solution

Combined Services was tasked with the complete upgrade of the BMS system at M&S Bromley. Our team handled the entire lifecycle of the project, from the initial survey to the final commissioning, ensuring a seamless and effective transition to the new system. Key elements of the solution included:

  • Surveying and Design: Our team conducted a thorough survey of the existing system to identify pain points and areas for improvement. A custom solution was designed to meet the store's operational and energy-efficiency needs.
  • Manufacturing and Installation: We oversaw the manufacturing and installation of the new generation BMS, integrating advanced technology to enhance the store’s overall energy management capabilities.
  • Commissioning: After installation, the system was rigorously tested and commissioned to ensure that it met performance standards and was fully optimised for long-term use.

Results

The BMS retrofit at M&S Bromley has significantly improved the store’s operational efficiency and energy management. The new system is built to meet the demands of modern retail, making the store well-prepared for the next several years. By handling the project from surveying to commissioning, Combined Services ensured a smooth, end-to-end process, helping M&S future-proof their Bromley store.